Terms of Service

1. Acceptance

By accessing or using SaarMitra, you agree to these terms and the Privacy Policy. If you do not agree, do not use the service. If you are not old enough to agree on your own under applicable law, a parent or guardian must review and accept these terms for you.

2. Educational purpose

SaarMitra provides tools for structured learning and exam preparation, which may include theory, practice questions, quizzes, tests, progress tracking, communications, and exam-focused updates. Content and features can vary by exam, language, account, location, and release.

No guaranteed outcome: SaarMitra does not guarantee any rank, score, selection, admission, qualification, employment result, or other examination outcome. Your results depend on your effort and many factors outside SaarMitra’s control.

3. Educational information & accuracy

Educational information is prepared and reviewed with care using authoritative and standard references. Despite careful review, occasional typographical or factual errors may occur. Users may report an error through the support channel; verified corrections are incorporated in subsequent updates.

शैक्षणिक जानकारी को प्रामाणिक एवं मानक संदर्भों के आधार पर सावधानीपूर्वक तैयार और जाँचा जाता है। यथासंभव शुद्धता बनाए रखने के बावजूद कभी-कभी टंकण या तथ्यात्मक त्रुटि संभव है। उपयोगकर्ता ऐसी त्रुटि की सूचना सहायता माध्यम से दे सकते हैं; सत्यापन के बाद आवश्यक सुधार किए जाते हैं।

Exam patterns, syllabi, dates, eligibility rules, and official notices can change. Confirm time-sensitive or decision-critical information with the relevant examination authority or official publication.

4. Your account

You are responsible for maintaining the security of the Google account or other credentials used to access SaarMitra and for activity under your account. Provide accurate information, use only your own account, and notify support if you suspect unauthorised access. We may restrict access where necessary to protect users, data, or the service.

5. Acceptable use

You must not:

• Use SaarMitra for unlawful, fraudulent, harmful, or abusive activity.
• Share access in a way that bypasses account, subscription, or exam restrictions.
• Copy, scrape, republish, sell, or distribute content except where SaarMitra or applicable law permits it.
• Attempt to bypass security, gain unauthorised access, disrupt the service, or introduce malicious code.
• Manipulate tests, progress, rewards, XP, Coins, Streak, or other records.
• Upload or submit content that infringes rights, violates privacy, or is misleading or harmful.

6. Content and availability

We work to keep learning content and features useful and available, but we do not promise that every subject, topic, theory item, question, test, communication, or feature will always be available, complete, error-free, or current.

We may add, improve, correct, suspend, or remove content or features. Planned maintenance, security work, network conditions, and third-party service issues may temporarily affect access.

7. Free access, Pro subscriptions, and offers

SaarMitra may provide a Free experience and may make additional features available through Pro access, a paid plan, or a limited offer. The price, duration, included features, eligibility, and any renewal terms will be shown before purchase. Available Free and Pro features can change by release, account, exam, or region.

When a purchase is offered through Google Play or another app store, that store processes the payment and its applicable terms govern billing, cancellation, and refunds. A recurring subscription renews only as disclosed during purchase. You can manage or cancel it through the account used for the store purchase; cancellation normally stops the next renewal while paid access may continue through the current billing period, subject to store policy and applicable law.

8. Intellectual property

SaarMitra and its licensors retain rights in the service, brand, software, interface, learning material, questions, explanations, graphics, and other content. These terms give you a limited, personal, non-exclusive, non-transferable right to use available content for your own learning and preparation. They do not transfer ownership or permit commercial reuse.

SaarMitra^™SaarMitra and associated brand elements are used as brand identifiers. Third-party names, trademarks, and materials remain the property of their respective owners. References to examination authorities or educational publications do not imply endorsement or affiliation unless expressly stated.

If you send feedback or suggestions, you allow SaarMitra to use them to operate and improve the service without an obligation to compensate you.

9. Third-party services

SaarMitra relies on services such as Google Sign-In, Firebase, app stores, and, where enabled, payment or advertising providers. Their services are governed by their own terms and privacy practices. SaarMitra is not responsible for third-party services outside its control.

10. Suspension and termination

You may stop using SaarMitra at any time and may request account deletion as explained in the Privacy Policy. We may suspend or end access when you materially breach these terms, create risk or harm, misuse the service, or when continued operation is no longer reasonably possible. Where appropriate, we will try to provide notice.

11. Disclaimers and limitation

To the extent permitted by applicable law, SaarMitra is provided on an “as available” basis. We do not make promises beyond those expressly stated in these terms. SaarMitra is not a substitute for official exam notices, professional advice, or independent verification of important decisions.

To the extent permitted by applicable law, SaarMitra will not be liable for indirect, incidental, special, consequential, or punitive loss arising from use of or inability to use the service. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.

12. Changes to these terms

We may update these terms as the service or applicable requirements change. The latest version will appear on this page with an updated date. If a change is material, we may also provide notice through the service. Continued use after the change takes effect means you accept the updated terms.

13. Contact

For support, learning corrections, or questions about these terms, email saarmitrasupport@gmail.com.